Privacy Policy

Last Updated: July 6, 2025

Introduction

Spousey ("we," "our," or "us") operates the Spousey relationship coaching application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Important: By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use our Service.

Information We Collect

Personal Information

  • Account Information: Email address, first name, last name, password (encrypted)
  • Relationship Data: Relationship status, partner connections
  • Communication Data:
    • Message refinement requests and AI responses
    • Text coaching conversations
    • Voice coaching session recordings and transcripts
    • Workshop session participation and responses
  • Usage Data: Service usage counts, session durations, timestamps
  • Journal Data: Relationship surveys, weekly journal responses
  • Voice Analysis Data: Speech patterns, pitch, volume, and vocabulary analysis to improve coaching effectiveness
  • Payment Information: Billing data processed through Stripe (we do not store credit card details)

Automatically Collected Information

  • Device Information: Browser type, operating system, IP address
  • Usage Analytics: Features used, session duration, interaction patterns
  • Push Notification Data: Device endpoints for notifications (with your consent)

How We Use Your Information

We use collected information to:

  • Provide personalized relationship coaching and AI interactions
  • Process message refinements and generate coaching responses
  • Conduct voice coaching sessions with real-time AI conversation
  • Facilitate workshops and partner coordination
  • Track usage limits based on your subscription tier
  • Process payments and manage subscriptions
  • Send relationship reminders and coaching prompts (with consent)
  • Improve our AI models and coaching effectiveness
  • Analyze relationship patterns to enhance our services
  • Provide customer support

Third-Party Services

We use the following third-party services that may have access to your data:

Core Service Providers

  • AI Language Processing Services: Process conversation data to provide AI coaching responses
  • AI Voice Processing Tools: Handle voice conversation processing and transcription
  • Cloud Database Services: Provide database hosting and user authentication
  • Payment Processing Services: Process payments and manage subscriptions

Data Processing by Third Parties

  • AI Language Services: Your coaching conversations are processed according to third-party AI service providers' data usage policies
  • Voice Processing Services: Voice sessions are processed for real-time conversation; recordings may be temporarily stored by voice processing providers
  • Payment Processors: Payment information is processed according to payment service providers' privacy policies

Data Storage and Security

Storage Locations

  • Primary data is stored on secure cloud infrastructure
  • Voice data is temporarily processed by AI voice processing services
  • Payment data is securely handled by payment processing services

Security Measures

  • Passwords are encrypted using industry-standard hashing
  • Database access is protected by row-level security policies
  • API endpoints are rate-limited to prevent abuse
  • Webhook signatures are verified for payment processing
  • HTTPS encryption for all data transmission

Partner Data Sharing

If you connect with a partner through our Service:

  • Both partners can view shared usage limits and workshop activities
  • Partners can see each other's readiness status for workshops
  • Individual coaching conversations remain private unless explicitly shared
  • Either partner can disconnect the relationship link at any time

Data Retention

  • Account Data: Retained while your account is active
  • Coaching Conversations: Stored to maintain conversation history and improve AI responses
  • Voice Sessions: Transcripts retained for coaching continuity; recordings may be temporarily stored by voice processing services
  • Usage Records: Retained for billing and service optimization purposes
  • Journal Responses: Retained to track relationship progress over time

Account Deletion: You may request complete account deletion, which will remove all associated data within 30 days.

Your Rights and Choices

Access and Control

  • Account Settings: Update your profile information anytime
  • Data Access: Request a copy of your personal data
  • Data Correction: Update incorrect information in your account
  • Data Deletion: Request deletion of your account and all associated data
  • Partner Disconnection: Unlink from your partner at any time

Communication Preferences

  • Push Notifications: Enable or disable in your browser settings
  • Email Communications: Manage preferences in your account settings

California Residents (CCPA)

If you're a California resident, you have additional rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

European Residents (GDPR)

If you're in the European Union, you have additional rights:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erase your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Age Requirements

You must be at least 18 years old to use our Service. We do not knowingly collect information from users under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Information

For privacy-related questions or requests:

Email: privacy@spousey.ai
Mailing Address: [TO BE ADDED]

For general support:
Email: support@spousey.ai

For data protection requests (access, deletion, correction):
Email: privacy@spousey.ai
Subject Line: "Data Protection Request"

Compliance

This Privacy Policy is designed to comply with:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR)
  • Children's Online Privacy Protection Act (COPPA)
  • Other applicable privacy laws

This privacy policy reflects our commitment to protecting your personal information while providing effective relationship coaching services. We regularly review and update our practices to ensure your privacy is protected.